Advisory & Program Support

An experienced extra pair of hands

Our laboratory and registration services help bring a product to market. This part of our practice does something different. It supports the organisations, agencies, associations and programmes that need research assembled, documents drafted, projects kept on schedule and results measured, without adding to their permanent staff.


Support that works behind your team, never in front of it

Specialist judgement cannot be delegated. The work that surrounds it usually can be. The literature review before an assessment can begin, the evidence file a funder will want to see, the specification that has to be written before equipment can be bought sensibly, the minutes, the trackers, the translated annexes, the baseline figures nobody has had a free week to gather. That work is necessary, it is unglamorous, and it competes for the time of the very people who are hardest to replace.

You keep the authority

Every assignment has a named owner in your organisation who sets the scope, approves the approach and accepts or rejects the result. We take direction. We do not give it.

You own the result

Drafts, data and working material belong to you on delivery, without restriction. Our name appears only where you choose to put it, and nowhere else.

You buy only what you need

Most assignments are a defined deliverable at a fixed price. There is no retainer to sign before you have seen the quality of our work.


Who this part of our practice is for

The services below suit any organisation that carries more technical work than it has hands to do it with, and that would rather buy a finished piece of work than a permanent post.

Public agencies and regional bodies

Regulatory authorities, inspection and quarantine services, food safety and public health programmes, and the intergovernmental bodies that coordinate them.

Industry associations and cooperatives

Trade bodies, producer groups and cooperatives that must produce credible technical material for members, regulators and buyers.

Manufacturers and distributors

Companies that need research, procedures, specifications or training material prepared to a professional standard without diverting their technical staff.

Research and funded programmes

Institutes, university groups and grant funded projects needing evidence assembly, proposal drafting, reporting and measurement support.


Seven service groups

Each group is set out below with a plain description of every service and the specific thing you receive at the end of it. Use the search box to find a service by name, or open a group to read it in full.

37 services

Group A

Why clients start here. Research is the most portable of our services and the least intrusive. It can begin the week it is commissioned and it produces something you can use immediately, which makes it a straightforward way to judge the quality of our work before committing to anything larger.

  • Literature and evidence review

    We take one clearly defined question and search the published record for it: peer reviewed journals, official guidance, standards, technical reports and regulatory decisions. Every source is assessed for how much weight it can bear, so you are not left treating a conference abstract as though it were a controlled study.

    You receive: a structured review with a full source register, a strength assessment for each source, and a plain language summary on the first page for readers who will not read the rest.

  • Regulatory and standards comparison

    Where the same product or activity is governed differently in different places, we set the requirements beside one another so the differences are visible at a glance. Each requirement is cited to the instrument it comes from, so your team can verify any line without repeating the work.

    You receive: a side by side comparison across the jurisdictions or standards you name, fully referenced.

  • Horizon scanning and watch list monitoring

    You define the subjects you need to be warned about. We monitor them on a fixed schedule and report what has changed, with the source attached to every item so nothing arrives without provenance. This replaces the situation in which a development is noticed only when somebody happens to read the right article.

    You receive: a scheduled bulletin against your own watch list, at whatever interval suits you.

  • Technology and supplier landscape study

    A neutral survey of what equipment, materials or services actually exist for a given need, what each costs across its working life rather than at the moment of purchase, and what each option trades away. No brand is favoured and no supplier pays to appear.

    You receive: an options survey with lifecycle costs and a clear statement of the trade offs.

  • Economic and benefit evidence

    Baseline figures, avoided loss reasoning and the data sources behind both, with every assumption stated openly rather than buried in a model. Written so that a finance reviewer can follow the arithmetic and, if they wish, disagree with it.

    You receive: a documented evidence base with assumptions listed separately from findings.

  • Independent review and challenge

    You send us your own draft plan, specification or assessment before it is committed, and we look for the weak point while it is still inexpensive to fix. This is a deliberately adversarial service. Our value lies in what we find, not in agreeing with you.

    You receive: written comment, organised by seriousness, distinguishing errors of fact from matters of judgement.


How we work

  • You direct the work. Every assignment has a named owner in your organisation who sets the scope, approves the approach and accepts or rejects the result.
  • You own everything. Deliverables, data and working material become yours on delivery, without restriction, and we claim no intellectual property in any of it.
  • We stay confidential. Material received is held under access control, disclosed to nobody, and returned or destroyed on request. We will sign whatever confidentiality instrument you prefer, including one drafted entirely by your own advisers.
  • We declare conflicts before they matter. Any relationship that could reasonably be thought to bear on an assignment is disclosed in writing before the work begins. Where a conflict cannot be avoided, we withdraw rather than manage appearances.
  • We supplement, never substitute. We work behind your people, not around them. We do not take assignments whose effect would be to displace an employee, and we do not recruit from a client organisation during an engagement.
  • We hand over cleanly. A completed assignment ends with material your team can maintain without further reference to us. If you cannot maintain it, we have not finished.

What falls outside this channel

A description of services that lists only inclusions is incomplete. These boundaries are firm, and knowing them in advance saves everybody time.

  • Official acts. We do not issue, sign or endorse any certificate, permit or official document, and we do not make or approve regulatory decisions. These belong to competent authorities.
  • Statutory inspection, sampling and audit. Official acts require official appointment, which we neither hold nor seek.
  • Diagnosis and specialist clinical judgement. Diagnosis belongs to accredited laboratories and qualified professionals. We assemble inputs and format outputs; we do not substitute for the specialist who owns the method.
  • Legal opinion. We help frame the question and recommend you take it to counsel.
  • Software engineering and hosting. We write requirements, evaluate options and manage a vendor process. We do not build, host or operate systems.
  • Representation. We do not speak to any government, funder, supplier or other party on a client's behalf without an express written mandate.
  • Contingent fees. We do not accept payment contingent on a grant award, a procurement outcome or a regulatory decision.
  • Handling regulated materials. Our work on hazardous and regulated products is documentation, specification and training only.

How an engagement begins

Four steps, each small enough to stop. Each one is a decision point and any of them may be the last, at no penalty.

  1. A conversation

    Sixty to ninety minutes, at no cost and with no obligation. Our purpose is to listen: what is consuming your team's time, what has been postponed for want of hands, and what we would need to understand before we could be useful. We send you our notes afterwards for correction.

  2. One short piece of work

    A single task at a fixed price agreed in advance, delivered in four to six weeks. It should be genuinely useful if it succeeds and easily discarded if it does not, so that you can judge our quality on real work rather than on a brochure.

  3. A defined assignment

    Only if the first piece earned it. A written scope, named deliverables, acceptance criteria, a schedule, an agreed price and a named owner on your side. Time limited, ending with a proper handover.

  4. Standing support

    The only arrangement in which we ask for continuity, and we ask for it only when the earlier steps have clearly justified it. A modest agreed volume of support each month, drawn on when needed, reviewed quarterly and terminable at short notice.

Start with a conversation, not a contract

The first discussion costs nothing and commits you to nothing. If there is something useful we can do, we will propose one small piece of work so you can judge the result before considering anything larger.

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